Elevate your UX Research

Homely & cosy UX / Usability / CRO lab, the perfect environment for high quality UX Research

Some of our clients

amazon
foxconn
ryanair
microsoft
dnata
govuk
bupa
bbc

Expertly designed
for User Experience

The perfect environment, designed to make participants feel relaxed and to enable researchers to uncover the best UX research findings.

Mobile Usability Testing

Experience the
difference

Research and Usability Lab

Research and Usability Lab

Loved by all for it's cosy, homely feel, Home is a relaxing environment with the rigour of a lab. Get deeper insights and more natural behaviour whilst having a better experience.
Create: Observation room

Create: Observation room

Invite observers into our Create Room with natural daylight, coloured lighting and lots of whiteboards for a more engaging and productive observation experience.
Remote observation

Remote observation

Team members that can't make it? Not a problem, they can easily dial in using our remote viewing option.
Digital and tech research

Digital and tech research

Testing on a mobile, tablet or desktop? We have specialist equipment to record all user interaction with the screen, their face and audio. We also offer eye tracking.
Eye tracking

Eye tracking

Eye tracking is particularly useful for conversion focussed research on high fidelity designs. Let us know if you'd like additional support in the setup, use or analysis. Get in touch if you'd like to discuss if it's right for you.
Participant recruitment

Participant recruitment

We have many years of experience recruiting participants for all kinds of research projects. Our process is incredibly thorough to keep the quality of participants and attendance rates high.
Fully accessible

Fully accessible

Our space is fully accessible with a ground floor entrance, automatic door, lifts and wheelchair sized doors. Home is also a very child friendly environment and suitable for people with special needs.
Media City, Manchester

Media City, Manchester

Easy to get to with a hotel next door, our location is ideal. You might also spot a few celebs as shows such as The Voice are filmed in the studios on the ground floor of our building.

Suitable for all
UX Research

Fully accessible and ideal for conducting a wide range of testing including:

  • Testing UI Prototypes
  • User Testing
  • Usability Testing
  • Market Research
  • Focus Groups
Mobile Usability Testing

What our clients
are saying

Joe, Think First

Joe, Think First

"Home is going to allow UX researchers to take a quantum leap forward with their efforts. It's one of the most brilliant ideas I've seen in quite some time!"
Imran, Head of UX

Imran, Head of UX

"As soon as I entered, it just felt like coming home. It feels more relaxed and it makes people feel more comfortable because it's set in a real environment. Keep It Usable have come back to the basics of how research should be done."
Elizabeth, Foxconn

Elizabeth, Foxconn

"Extremely great service. I couldn't recommend them more, we couldn't have done it without Keep It Usable. They've been very kind and generous and supportive. The recruiting was excellent and we found the area very conducive to conducting our tests. Great environment and the staff are really superlative."

You get all of this

  • Relaxed research environment
  • Large Observation room with natural daylight
  • Adjustable, coloured mood lighting
  • A creative, collaborative, team away day
  • HD quality cameras
  • Remote live video streaming
  • Technical support
  • Drinks and snacks
  • Run by UX and conversion experts
  • End-to-end research
  • Participant recruitment
  • Interview moderation
  • International research
  • Prototyping and design
  • Desktop, tablet and mobile testing kits
  • Stunning location
Live UX Research in Home UX Lab

We’re located in stunning
MediaCityUK

Our head office is situated in the heart of MediaCityUK, the UK's vibrant media and digital hub. We’re next door to the BBC and ITV, with excellent travel connections and a hotel just next door. Perfect for when you visit us.

We're located in stunning MediaCityUK
KeepItUsable

Need expert help?

If you need help with participant recruitment, conducting research or translating your research into tangible solutions, we’ve got your back 🤜

The Keep It Usable team are on hand to provide expertise and we can work as an extension of your team.

See the Keep It Usable website

Let's talk about
your UX needs

Lab hire, expert UX research services, user recruitment, moderation, CRO and advice

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How to find us

Keep It Usable, Floor 3, White Tower, MediaCityUK, Manchester, M50 2NT, +44 (0) 161 408 0002